Privacy Policy for Mariner's Eye
At Mariner's Eye, we are committed to protecting the privacy and security of our clients and visitors to our online platform. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or interact with us. Our operations involve the specialized design and manufacturing of advanced marine-grade optical instruments, integration of complex optical systems, and provision of custom optical solutions for maritime research, surveillance, and nautical instrumentation services. We are dedicated to upholding the highest standards of data protection in compliance with applicable privacy laws.
Information We Collect
We may collect personal information that can identify you directly or indirectly. This typically occurs when you interact with our online platform, request information about our products or services, or engage in business with us. The types of information we may collect include:
- Contact Data: Such as your name, email address, postal address, and telephone number, typically provided when you make an inquiry, place an order, or subscribe to our newsletters.
- Business Information: Details related to your organization, role, and requirements for our specialized optical solutions and services.
- Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our online platform. We collect this through cookies and similar technologies.
- Usage Data: Information about how you use our online platform, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and deliver our specialized products and services, including advanced marine-grade telescopes, binoculars, and integrated optical systems.
- To process your orders, facilitate transactions, and manage our customer relationships.
- To communicate with you about our products, services, offers, and promotions.
- To improve and personalize your experience on our online platform, including developing new products and services for maritime research and surveillance.
- To analyze and understand our customer base and business trends to enhance our offerings and operational efficiency.
- To ensure the security and integrity of our online platform and protect against fraudulent or unauthorized activity.
- To comply with legal obligations and respond to lawful requests from public authorities.
- To provide maintenance and calibration services for nautical instrumentation.
Disclosure of Your Information
We may share your information with third parties only in specific, limited circumstances:
- Service Providers: We may share data with trusted third-party service providers who assist us in operating our online platform, conducting our business, or providing services to you (e.g., payment processing, data analytics, IT support). These third parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
- With Your Consent: We may share your information with other third parties with your explicit consent.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. While we strive to protect your personal information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We cannot guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information, including:
- The right to access your personal information.
- The right to request correction of inaccurate personal information.
- The right to request erasure of your personal information (under certain conditions).
- The right to object to the processing of your personal information.
- The right to request restriction of processing your personal information.
- The right to data portability.
- The right to withdraw consent at any time where we are relying on consent to process your personal information.
To exercise any of these rights, please contact us using the details provided below.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is outlined in our Cookie Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
Contact Us
If you have questions or comments about this Privacy Policy, your rights, or our data practices, please contact us at:
Mariner's Eye
187 Water Street, Suite 300
Halifax, Nova Scotia, B3J 1A5
Canada